1) Overview
“Hotel Vibes”, “we”, “our”, or “us” refers to the hotel/property and its official website operations. “You” refers to any visitor, guest, or customer using this site or placing a booking.
2) Eligibility & Accuracy
- You must provide accurate guest details and valid contact information.
- You confirm you have legal capacity to agree to these terms and make a booking.
- Special requests are subject to availability and are not guaranteed unless confirmed in writing.
3) Bookings & Confirmation
A booking is considered confirmed only after you receive a confirmation message (email/WhatsApp/onscreen) containing booking details and a reference (where applicable).
- Rates may vary by season, demand, minimum-stay rules, and promo campaigns.
- We reserve the right to decline or cancel bookings that appear fraudulent or unverifiable.
- For group or long-stay bookings, additional terms may apply (shared before confirmation).
4) Payments, Deposits & Taxes
- Payment methods, deposit rules, and deadlines are displayed during checkout or communicated before confirmation.
- Local taxes or regulatory fees (if applicable) may be added according to law and shown in your invoice/receipt.
- If a payment fails, the booking may be released back to inventory without notice.
5) Cancellation, Changes & No-Show
Cancellation and modification windows can differ by rate type (refundable vs non-refundable), dates, and promotions. Always review your booking confirmation for the exact rule-set.
- Non-refundable bookings generally cannot be cancelled or modified without charges.
- No-show may be charged up to the first night or full stay depending on the booking terms.
- Date changes may require rate recalculation based on the new dates.
6) Check-in, Check-out & Guest Conduct
- Check-in/out times and ID requirements follow property rules shown on your booking or at reception.
- Guests must comply with safety, noise, and occupancy limits.
- Damages, excessive cleaning, or rule violations may incur additional charges.
7) House Rules & Property Policies
Property rules (including smoking policy, visitor policy, pets, parking, and quiet hours) may vary by room type or building. Those rules form part of your stay agreement.
8) Website Use & Acceptable Behavior
- Do not attempt to disrupt site operations, probe security, or misuse forms and booking modules.
- Automated scraping, unauthorized copying, and abusive traffic patterns may be blocked.
- We may update site content, rates, and availability without notice.
9) Intellectual Property
All site content—branding, text, UI components, images, and layout—is owned by Hotel Vibes or licensed partners. You may not reproduce or redistribute it for commercial use without written permission.
10) Liability & Disclaimers
- We aim for accurate information, but availability and pricing can change in real time.
- We are not responsible for indirect losses (e.g., missed flights, business interruption) unless required by law.
- Force majeure events (weather, strikes, outages, regulatory action) may impact services.
11) Privacy & Data
Personal data is handled according to our Privacy Policy. By using this website, you consent to necessary processing for reservations, communications, and compliance.
12) Governing Law
These terms are governed by applicable local laws and regulations relevant to the property and service delivery. Where disputes arise, we encourage resolution via customer support first—then formal channels as required.
13) Changes to These Terms
We may update these Terms & Conditions to reflect operational improvements, compliance needs, or platform changes. The latest version will always be published on this page with the updated date.